Frequently Asked Questions
how long will it take for my order to ship?
Please allow 7-14 days for your order to be processed and made. Based on the selected shipping option allow up to 5 business days for your order to be received.
do you accept returns or exchanges?
Due to my “made to order” process I don't accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.
Can I order a bulk order for an event?
Yes of course! Please send a request to the custom order page so we can discuss the order. Please note that a 50% deposit is needed to proceed.
do you ship international?
Yes! But please note that buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
my order arrived damaged. what can i do?
Oh no! If your order has arrived damage please send an email to email@example.com with a picture of the damage and I will glady replace it.